Title Debt Recovery Agent
Categories Office
Salary DOE
Start Date 2017-03-03
Location Rayleigh
Job Information

Our Client is looking for a Collections and Debt Recovery Agents to join their team.

 

The Hours are 3 days @ 10am to 7pm 1 day @ 9am to 6pm and then Fridays 9am to 5pm.

 

Duties will include

 

To manage inbound and outbound calls in a timely and professional manner paying specific attention to TCF at all times, and follow communication scripts when handling calls.

To Action Pre Default and formal demand notices via FLG.

Prepare accounts for internal legal processor using external lawyers with regard to issuing claim to court CCJ’s, charging orders etc.

Contacting IVA, Bankruptcy, Debt Relief etc.

Assisting Customers in Court proceedings, setting up payment arrangements.

 

Monitoring of accounts, payments, ensure progression of company process being followed.

Undertake all admin tasks associated with debt recovery.

To manage customer accounts / personnel information in a professional manner while maintaining security and confidentially at all times.

Experience in Debt recovery is essential.

 

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